Driver Supervisor Vacancies


Driver Supervisor Introduction

Job Title: Driver Supervisor
Location of work: West London
Salary: Competitive Salary
Contract Hours: 35hrs (52 Week per year contract)
Responsible to: Transport Co-ordinator

Main Purpose of the Job

The role of the PCV driver/Supervisor is to provide London Hire Community Services with support in the form of professional driving services for our contracts and equally important our passengers. Successful candidates will need to hold a valid full unrestricted category D PSV driving licence as well as a CPC qualification card. The nature of our work will require the candidate to demonstrate an understanding of disability issues and deliver the service with a patient and a level-headed attitude. The supervisor role will require the candidate to support the Transport Co-Ordinator in organising the daily transport routes and their associated staff. The role will also require managing communications between staff and end users (parents and carers) to ensure the end users are informed of any changes/alterations to scheduled transport.

This role is particular to the operation in the area and will also involve some elements of co-ordinating our vehicle rental service. As a result this role is offered on a 52 week a year contract that can provide cover for the full transport services as well as assistance in developing our rental services.

Duties and Responsibilities


  1. Driving in a manner that ensures the safety and comfort of passengers.
  2. Consideration for other road users when driving, parking and manoeuvring.
  3. Ensuring mandatory vehicle checks are undertaken every time a vehicle is used to ensure roadworthiness.
  4. Report vehicle defects in line with depot processes.
  5. Ensure the vehicle allocated is secure at all times whilst in use.
  6. Ensure all communication equipment is correctly utilised ensuring the safe, smooth and efficient running of the service.
  7. Ensure that any vehicle used has adequate fuel for any journey.
  8. Refuel vehicle as and when required or instructed.
  9. Ensure vehicle is cleaned inside and outside as required (weekly).
  10. Remove and replace seating as required.
  11. Ensure vehicle is parked correctly and where necessary in a pre allocated bay.

Passenger and Clients

  1. Operate any passenger lift or other equipment that is used to assist passengers boarding and alighting the vehicle as required and in line guidelines or instructions.
  2. Assist passengers with vehicle boarding and alighting including helping with luggage or other personal effects.
  3. Ensure any wheelchairs are correctly located and secured using suitable equipment.
  4. Ensure passengers in wheelchairs are secured with a full lap and diagonal safety belt or other securing equipment.
  5. Always act and perform duties in a professional and caring manner.
  6. Communicate with passengers and clients in a patient, informative, non-patronising manner.
  7. Support Passenger Assistants as required in performance of their duties.


  1. Adherence to and promotion of Equality policy at all times.
  2. To comply with the statutory provision of the Health & Safety at Work Act 1974 and any other relevant legislation or policies and procedures relating to health and safety and good working practice.
  3. Adherence to all company procedures and codes of conduct relating to the role.
  4. Assist where required in the undertaking of risk assessments involving passenger, vehicles and any other area that may be associated with the vehicle or its equipment.
  5. Ensure that duties start punctually by reporting for duty at the specified times and ensure all services run to agreed times.
  6. Promote all services operated by London Hire Community Services in a positive manor.
  7. Maintain good working relations with all members of staff.
  8. Wear the provided uniform at all times when on duty and ensure garments are kept in a clean, hygienic and presentable condition at all times.
  9. Undertake any other reasonable duties as directed by line management or the Directorate.

Person Specification

Specific Essential Requirements to this Job

  1. Must be familiar with driving in and around West-London area.

Essential Requirements

  1. Two years or more experience of driving a bus or coach and have ability to drive to high standard required.
  2. Hold a full unrestricted D (PSV) driving licence (auto restriction acceptable) with no more than 3 penalty points.
  3. Hold or willing to apply for a DVLA Digital Tachograph drivers card.
  4. Hold a current CPC Drivers card.
  5. Willing to undertake and to satisfy and continue to satisfy a Criminal Records Bureau check.
  6. Willing to continually satisfy our Safeguarding policy and procedures.
  7. Willing to work additional hours as agreed outside normal working hours.
  8. Ability to assist where necessary passengers who may have mobility difficulties.
  9. An understanding for the care of people with disabilities.
  10. Be physically fit.
  11. Willing to undertake training.
  12. Ability to work in a team environment as well as confidence to work with minimum supervision and using own initiative.
  13. Good clear verbal and written communications skills.
  14. Ability to complete registers and records clearly and accurately.
  15. Ability to work to London Hire Community Services Equality Policy.

Desirable Knowledge, Skills & Qualities

  1. Hold a current MiDAS certificate
  2. Hold a current First Aid qualification
  3. Hold a current Manual Handling qualification

0208 320 4200